Wednesday 09/10/2013, 19:22
I've only been around here since June, for the record. Since then, I've knocked out all the credit missions. AKA, Ive bought a very solid amount of credits since I've joined. I'd be happy to continue doing so, but I'm having problems right now. My main problem is with the staff of Urban Rivals.
You see, about a week ago, in fact, exactly a week ago, I paid for 80 credits. Sometimes, whenever you buy credits, you don't receive any. When this happens, you typically have to contact customer support to resolve the problem. I'm sure it's happened to me five or six times in the past. It's very irritating. Like buying a cheeseburger at a restaurant and being informed that you will receive said cheeseburger at a later date, but they're going to take your money now. I understand this is bound to happen on occasion, but it happens too often for my liking, especially if the only reason you're buying credits is for a particular event.
Nonetheless, I've been contacting customer support throughout the week. I log in today, and find no record of my posts in the 'contact us' section. Still no credits, and it's been a week. It really sucks, because I love this game. However, if it's going to start stealing my money without giving me anything in return, there's not really a lot I can do.
I'm sure this post will be deleted, but I at least wanted to commiserate with fellow players about my issue.