Should he reported in the proper place, but what I do to overcome it is go Ito a computer, put the card in my deck, remove excess cards from deck (so there are only then go and look at my deck on my iPhone app. Boom card is in the deck and my collection.
Judging by the fact he is lv 11 and that he is posting in the elo forum, I have doubts he knows fully well what he is doing. He could easily be looking in the wrong place or may not have bought said cards in the first place maybe not even having enough clintz to purchase the cards he was looking for
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