Bugs and issues

Tuesday 03/12/2013, 09:11

Hey everybody,

We are currently tracking and correcting several issues. In the meantime, feel free to write here any technical problem you experienced, so that we can check and correct them also.

Let's keep this topic clean. Also, when you report an issue, please add the following details :
- through what device do you play UR (Iphone, Android, our Facebook App, our website, Kongregate, etc.)
- what browser do you use and its version
- what OS do you use and its version

I'll also keep a clean list of the reported and known issues on this post, to avoid posting the same issue several times.

Thank you for your help. :thumbsup:

Known issues :
- buying / selling a card, the card / clintz may not appear immediatly in the collection ; obtaining a NB card may not unlock immidiately its NB mission(s)
- Iphone - Duel : can play over the 10 fights limit ; no alert shown when the daily card in obtained
- Iphone : full screen option not working through Chrome for Win 7 (on old and beta website)
- Iphone : Huracan do not use the correct projectiles (Leader's instead of Huracan's)
- DT : check for performance issues (Cf. post 18 )
- ELO ban vote : Mechakolos is already permanently banned
- Deck switching through flash (Cf. post 24 )
- Other player profile, competition tab : the best ELO rank displayed is the rank -1

edited by Goralion Thursday 12/12/2013, 10:34

Friday 07/02/2014, 20:19

Soooo i was just winning a bunch in coliseum suddenly can’t find opponent when there are players in that mode, i kept trying for couple hours gave up since i made it to 57th and was okay with it but then i woke up this morning went to go check and im 87th and still cant find opponent and there are 180 players in the room i feel so cheated i just wanted to be #1 but instead i cant even play the mode....

Http://imgur.com/fLwaL0h Even screen shoted this its been happening for 2 days

Saturday 08/02/2014, 13:21

Bug: I can't cancel my auction and others can't buy my auction

Saturday 08/02/2014, 13:30

You mean http://www.urban-rivals.com/auctions/?id_auction=299747 ?

You can´t cancel because you haven´t set a reserve price.
As long as nobody has bid, you can cancel the auction. But in this case sb. had bid . ;-)

Saturday 08/02/2014, 13:31

Ah I see
But still the problem that a friend of me + another bidder couldn't use the Buy Now for ..... option

Sunday 09/02/2014, 19:04

"Notify of an abuse" function is not working properly on my google chrome browser.
The site with error opens in new tab.

Sunday 09/02/2014, 19:19

You tried to notify an abuse from an admin? :-|

Sunday 09/02/2014, 19:20

The next time you can message the support ... this way works


Monday 10/02/2014, 17:23

Being harassed by staff members is no laughing matter, he made the right call by asking for help :thumbsup:

Tuesday 11/02/2014, 21:36

How is it possible that players I put in my BL, are getting removed from it without me doing it?

It's not the first time

Tuesday 11/02/2014, 21:44

You wont believe the number of reports of abuse we get that have zero evidence of abuse. ive seen reports of abuse from threads by admin from years ago. its like a pseudo-necro


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