Thursday 12/12/2013, 10:34

Hey everybody,

We are currently tracking and correcting several issues. In the meantime, feel free to write here any technical problem you experienced, so that we can check and correct them also.

Let's keep this topic clean. Also, when you report an issue, please add the following details :
- through what device do you play UR (Iphone, Android, our Facebook App, our website, Kongregate, etc.)
- what browser do you use and its version
- what OS do you use and its version

I'll also keep a clean list of the reported and known issues on this post, to avoid posting the same issue several times.

Thank you for your help. smiley

------------------------
Known issues :
------------------------
- buying / selling a card, the card / clintz may not appear immediatly in the collection ; obtaining a NB card may not unlock immidiately its NB mission(s)
- Iphone - Duel : can play over the 10 fights limit ; no alert shown when the daily card in obtained
- Iphone : full screen option not working through Chrome for Win 7 (on old and beta website)
- Iphone : Huracan do not use the correct projectiles (Leader's instead of Huracan's)
- DT : check for performance issues (Cf. post 18 )
- ELO ban vote : Mechakolos is already permanently banned
- Deck switching through flash (Cf. post 24 )
- Other player profile, competition tab : the best ELO rank displayed is the rank -1

edited by Goralion thursday 12/12/2013, 09:34

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Wednesday 26/02/2014, 00:37

I want to do a secure trade but the system is down. What can I do instead?

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Wednesday 26/02/2014, 18:07

Any information about secure trades? it would be appreciated

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Thursday 27/02/2014, 04:30

Do you think it'll be fixed by tomorrow?

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Friday 28/02/2014, 01:56

My friend Tricky Tricky 1 has been hacked by RnB__ (RnB__) not to be confused with RnB_
Thomson Level 2 - bought from RnB__ - 592 000 Clintz. (Private)
the player also deleted our guild

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Monday 03/03/2014, 17:14

Again, when will secure trades be fixed?

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Monday 03/03/2014, 17:43

@Freddyt
One, that should be taken directly to customer support and not waste time with mentioning it over here. Two, I suspect someone from your guild already did so, given how you bounced back relatively quickly as a guild.

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Tuesday 04/03/2014, 12:43

I sold a few cards and didnt get the cash at all even after battery cleared the cache for mesmiley
the cards were
qubick - 6799
Sting-1748

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Tuesday 04/03/2014, 16:49

How come last week's NB mission are already expired?

arrival of lovelace broke the chain?

please fix that, please

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Wednesday 05/03/2014, 17:59

Hello mihalll,

Due to a technical issue, the Newblood missions connected with the recently released characters were reduced by a week.

Please send us screenshots of your collection, showing the Newblood characters for which the missions have yet to be unlocked on your account.

Regards,
Urban-Rivals Customer Support

www.urban-rivals.com



there is hope folks
everyone who has this issue, just send a screen proving you had the cards at the proper time, or still have them now

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Saturday 08/03/2014, 00:11

Wow no joke Secure Trade hasn't returned for nearly 2 weeks
How can something this useful be shut down for so long?
Please tell us when to expect it running again please thank you

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