offline Goralion Admin Clint Staff starstarstar
Thursday 12/12/2013, 10:34

Hey everybody,

We are currently tracking and correcting several issues. In the meantime, feel free to write here any technical problem you experienced, so that we can check and correct them also.

Let's keep this topic clean. Also, when you report an issue, please add the following details :
- through what device do you play UR (Iphone, Android, our Facebook App, our website, Kongregate, etc.)
- what browser do you use and its version
- what OS do you use and its version

I'll also keep a clean list of the reported and known issues on this post, to avoid posting the same issue several times.

Thank you for your help. smiley

------------------------
Known issues :
------------------------
- buying / selling a card, the card / clintz may not appear immediatly in the collection ; obtaining a NB card may not unlock immidiately its NB mission(s)
- Iphone - Duel : can play over the 10 fights limit ; no alert shown when the daily card in obtained
- Iphone : full screen option not working through Chrome for Win 7 (on old and beta website)
- Iphone : Huracan do not use the correct projectiles (Leader's instead of Huracan's)
- DT : check for performance issues (Cf. post 18 )
- ELO ban vote : Mechakolos is already permanently banned
- Deck switching through flash (Cf. post 24 )
- Other player profile, competition tab : the best ELO rank displayed is the rank -1

edited by Goralion thursday 12/12/2013, 10:34

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offline Taxaviz Master  
Monday 21/07/2014, 13:00

They already turned me down and i'm not in the applicant list but it says I requested stille.smiley

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available Fun OK 6 9 Colossus OnE MaLaysia starstarstarstar
Monday 21/07/2014, 13:46

Then send a request to the UR Customer Support team to resolve the issue.
http://www.urban-rivals.com/en/staff/contactus.php

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offline Taxaviz Master  
Tuesday 22/07/2014, 11:02

It solved itself smiley

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offline Steel X_HoA Colossus Harbingers of Ares
Sunday 27/07/2014, 12:03

OK, this is getting seriously frustrating. I changed my browser settings so it doesn't remember my password, because I thought it would stop the site from auto-logging me on. Guess what? It didn't. I don't even know how that's even possible. What the hell?

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offline CCeya Senior  
Sunday 27/07/2014, 16:48

Alright my very weird glitch.

I reached level 5 and got Vansaar and not Timber but that problem is solved because staff changed it. But the weird part is that i got Vansaar on
Level 4??? Not level 1.

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offline 0 Jismark-UM Colossus URBAN MADNESS
Monday 28/07/2014, 09:12

I have problem on 100 gold tokens spin. After i spin there was an error then i refreshed the page and i got no cr. Contacted support already and after 3 days is still waiting for their response. smiley

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offline Skurk Colossus Clumsy Shadows
Monday 28/07/2014, 15:10

If you play second on survivor you can't seem to select any pill or play your round

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offline ManOfLuckHoA Colossus Harbingers of Ares
Monday 28/07/2014, 17:27

I've had that problem also ^

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offline 0 Lethal Master TRiNiTY
Monday 28/07/2014, 17:56

Brody is already permanent banned and he is on the vote list?

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offline Thoazol Mediator Wise Men Distracted
Monday 28/07/2014, 18:12

@Lethal
Yeah, that's by the assumption that people are smart enough to note vote for him. But then again, there were the events that went down with Mechakolos...

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