Thursday 12/12/2013, 10:34

Hey everybody,

We are currently tracking and correcting several issues. In the meantime, feel free to write here any technical problem you experienced, so that we can check and correct them also.

Let's keep this topic clean. Also, when you report an issue, please add the following details :
- through what device do you play UR (Iphone, Android, our Facebook App, our website, Kongregate, etc.)
- what browser do you use and its version
- what OS do you use and its version

I'll also keep a clean list of the reported and known issues on this post, to avoid posting the same issue several times.

Thank you for your help. smiley

Known issues :
- buying / selling a card, the card / clintz may not appear immediatly in the collection ; obtaining a NB card may not unlock immidiately its NB mission(s)
- Iphone - Duel : can play over the 10 fights limit ; no alert shown when the daily card in obtained
- Iphone : full screen option not working through Chrome for Win 7 (on old and beta website)
- Iphone : Huracan do not use the correct projectiles (Leader's instead of Huracan's)
- DT : check for performance issues (Cf. post 18 )
- ELO ban vote : Mechakolos is already permanently banned
- Deck switching through flash (Cf. post 24 )
- Other player profile, competition tab : the best ELO rank displayed is the rank -1

edited by Goralion thursday 12/12/2013, 10:34

Monday 21/07/2014, 13:00

They already turned me down and i'm not in the applicant list but it says I requested stille.smiley

Monday 21/07/2014, 13:46

Then send a request to the UR Customer Support team to resolve the issue.

Tuesday 22/07/2014, 11:02

It solved itself smiley

Sunday 27/07/2014, 12:03

OK, this is getting seriously frustrating. I changed my browser settings so it doesn't remember my password, because I thought it would stop the site from auto-logging me on. Guess what? It didn't. I don't even know how that's even possible. What the hell?

Sunday 27/07/2014, 16:48

Alright my very weird glitch.

I reached level 5 and got Vansaar and not Timber but that problem is solved because staff changed it. But the weird part is that i got Vansaar on
Level 4??? Not level 1.

Monday 28/07/2014, 09:12

I have problem on 100 gold tokens spin. After i spin there was an error then i refreshed the page and i got no cr. Contacted support already and after 3 days is still waiting for their response. smiley

Monday 28/07/2014, 15:10

If you play second on survivor you can't seem to select any pill or play your round

Monday 28/07/2014, 17:27

I've had that problem also ^

Monday 28/07/2014, 17:56

Brody is already permanent banned and he is on the vote list?

Monday 28/07/2014, 18:12

Yeah, that's by the assumption that people are smart enough to note vote for him. But then again, there were the events that went down with Mechakolos...


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