Good players, intelligent players, sometimes end up on the wrong side of a bad situation.
Please make sure your accounts are "confirmed". This allows you to change your email address and password, from inside your UR profile. Without this ability, you will have a very difficult time reclaiming your account, should anyone else ever manage to access it.
Go to your player page, here:
Make sure you see "Your account is confirmed and secure." in black bold print, above the tabs.
IF YOU DO NOT, simply click on the link on that same page, to have the confirmation email sent to your registered email address. Click on the link in the email, and you're done.
IF YOU CAN'T access the email address you used when registering, then you MUST send a note to Customer Support.
Use this: http://www.urban-rivals.com/staff/contactus.php
Tell them the old email address, and the 'correct' email address. It would be helpful if you could confirm the last time you purchased credits, by approximate date and amount. They will send you a link to the new email address. Click on it, and you're fine.
TIPS TO STAY SAFE:
1) Avoid less secure free mail clients (i.e. - Hotmail & MSN)
2) NEVER click on suspicious links. Especially those promising something for nothing.
3) Don't give your password to ANYONE. Not your friend, not your guild founder, not a moderator. EVER.
Save yourself the headaches, friends. Confirm your account today. ;-]
P.S. - Once you confirm your account, you may wish to delete any emails with login and password information. This info is best stored offline, in case the email account itself is ever compromised.
Allow me to answer all these really old questions:
Selina - No. ELO is really interesting to watch because success is limited by all the other players - not only do you stop earning points after playing the same player three (I think) times, you can only play players with scores 50 lower than yourself (or 150 lower, if they 'challenge' you. UR's rules are increasingly unrelated to the actual gameplay; there's no such thing as a "challenge" anymore so there's no telling if quickbattles pair you within 50 points to honor that rule or 150 to honor the other). Because of these two things, your maximum score is really dependent on everyone else, so you need a large amount of players coming very close to 1700 for anyone to ever actually reach it. Currently, the highest ranking ever is 1629 ELO, held by 0_nothing.
@upersFun Try redefining great. Great need not be expensive - there are some amazing 5k Freaks decks, for example, that can help you to start getting 1100 ELO, and it's a steady climb from there on out.
@bgmm534 (and everyone with any similar type of problem): http://www.urban-rivals.com/en/staff/contactus.php is your best friend. Staff can do minimal without going through that link.
@Johnnae - Huh? You only have to buy credits (or do an offer for more than 5 credits, that's what most of us do) once to have unlimited market access. However, if you do more than 100 things on the market within a short period of time, you'll be temporarily banned from it.
Hope this is eventually helpful to someone