I'll try to keep you in touch with the current critical bug in this first post.
You can reports new bugs here, please put the most possible informations as you can to help us to quickly identify and fix them.
It's not a support topic, for it you can contact us here : http://www.urban-rivals.com/staff/contactus.php
NO REWARDS FROM MY BM MISSION?
Sadly, it sometimes happens you don't get your reward immediately from your black market mission atm. Follow this checklist:
- Before reporting or asking wait 15 minutes, sometimes it takes a while to update.
- Check if you sold the right amount to kate and check the mission progress
- If all is correct but you still didn't get a reward, send a message to customer support via the contact us button at the end of the page with screenshots of your mission progress and your sales history
- You'll be rewarded as fast as possible, (if it's the weekend, it can take a while)
edited by DUC Edwin thursday 09/07/2020, 12:09
Please can people read what mods post. Ill post it again but Edwin has allready said it all.
If you have sold 10 and you havnt got your Cr after 30mins please send a report to support. https://www.urban-rivals.com/staff/contactus.php
There is no need to sell an 11th copy, it might not even help, support will check the message from Monday and will give everyone who needs a Cr a Cr. No one will miss out.
P.s Due to the ammount of messages, there were 200+ for the bryan BM, it could take a few days.
With such a quickly shifting market, having 400 Mil locked up in a buggy BM for this long shouldnt be ok. I still haven't received my rewards after contacting support the day of the Bryan BM as soon as it is finished. I understand that it takes time, and that I will eventually be reached, but the waiting while the market shifts is really frustrating.