Bugs reports

Bugs reports

3971/4686

Gectou4 - Thursday 09/07, 12:09
Legend

Hello

I'll try to keep you in touch with the current critical bug in this first post.

You can reports new bugs here, please put the most possible informations as you can to help us to quickly identify and fix them.

It's not a support topic, for it you can contact us here : http://www.urban-rivals.com/staff/contactus.php

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NO REWARDS FROM MY BM MISSION?
Sadly, it sometimes happens you don't get your reward immediately from your black market mission atm. Follow this checklist:
- Before reporting or asking wait 15 minutes, sometimes it takes a while to update.
- Check if you sold the right amount to kate and check the mission progress
- If all is correct but you still didn't get a reward, send a message to customer support via the contact us button at the end of the page with screenshots of your mission progress and your sales history
- You'll be rewarded as fast as possible, (if it's the weekend, it can take a while)

edited by DUC Edwin thursday 09/07, 12:09

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3972/4686

MrSaber - Tuesday 12/11/2019, 04:26
Colossus - Masters of Battle

When will Kate start telling us the prizes we've got from survivor and EFC again?
3973/4686

Yorrh - Tuesday 12/11/2019, 05:34
Imperator - UndertakeR TeaM

MrSaber > "see my rewards" in the notif from Kate
3974/4686

HappyH0ur - Wednesday 13/11/2019, 18:36
Colossus - Deus eX Machina

Spot is faster but there is toooo many lag in game and in page refresh
3975/4686

badivan1 - Monday 18/11/2019, 18:50
Colossus - Harbingers of Ares

I am in a new event, but old events where i participated a while back are clogging the event menu ingame. i can't drag up or down to look for the new one
3976/4686

Babs Hartley - Friday 22/11/2019, 22:03
Colossus - TRiNiTY

BUG: staff tells us that missions will be coming for exclusive card, then we don't get missions.
Please fix in the next patch and thank you!
3977/4686

Hutson - Monday 25/11/2019, 01:27
Colossus - Masters of Battle

For some reason, the life/pillz count didn’t update after R1. This is the first time I’ve encountered this issue, but I’m making a note to be safe.
3978/4686

DUC-BlackJack - Monday 25/11/2019, 01:47
Colossus

On the mobile game app, I often have completely wrong power/damage values as well, often the card abilties and bonuses don't apply, it's visual only, but sometimes it looks like I do 8 damage, and after the round animation the opponent regains the reduced amt of damage back in health, can be quite annoying.
3979/4686

PetiteHarley - Thursday 28/11/2019, 03:31
Colossus - Open Casket

Wed EST 7:45pm

DT Matchmaking searching for 10mins
Then it stopped searching

Previous quick match was quicker
3980/4686

PetiteHarley - Thursday 28/11/2019, 17:16
Colossus - Open Casket

Thurs EST 11:14am
Kate Notification inbox was cleared
All previous and current messages were deleted
3981/4686

yaoihuntresse - Thursday 28/11/2019, 18:15
Colossus - Wise Men Distracted

Matchmaking has been taking forever and while I can cancel it, trying it again takes just as long with no response.

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