My last 2 packs i miss click and bought one at a time instead of a pack of 2 and didnt get my cryptos ,
it happened today 26:10:2019 at 11:17 utc , any way i can contact the mods and request the cryptos?
However I will try to remind you just like any other player to please avoid this mistake. What Cryptocoinz says is actually true.
As a Moderator, I cannot fix this as this problem is to do with currency such as Credits and Crypto. It is beyond the scope of my permissions.
There is a confirm button, please read the text in green before you purchase.
80 Credits ( +800 cryptocoinz for free! )
If it says (+0 cryptocoinz for free!) and you select confirm, it is taken that you agree to the transaction. Please read it next time whether they do compensate you or not.
I apologise if they can't compensate you. But as I said earlier, me or any other Moderator with the same permissions as me don't have the power to fix this mistake.