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Our priority is to provide a outstanding quality of service to our players. If you have an issue, a question, or a suggestion, feel free to contact us. We'll do everything we can to answer you as quickly as possible.


If you give out your password, your responsability is engaged. In case of problem, we'll not be able to take back the stolen cards of stuff like that.


If you've reached Eternal ranking, have between 250 and 500 followers and your history's been free of penalties for at least 6 months, then you're entitled to the "authentic account" blue badge. Ask our customer support team here : https://www.urban-rivals.com/staff/contactus.php

A player's progression is divided into 2 distinct categories:
- the RANKS
The ranks depend on the percentage of the Collection you own.
Here is a list of the 12 ranks:

Novice rank
Senior rank (less than 2% of the total collection)
Veteran rank (at least 5% of the total collection)
Hero rank (at least 10% of the total collection)
Master rank (at least 20% of the total collection)
Guru rank (at least 30% of the total collection)
Imperator rank (at least 50% of the total collection)
Titan rank (at least 70% of the total collection)
Colossus rank (at lest 100% of the total collection)
Legend rank (100% of the normal cards + 100% of the Leaders + 100% of the legendary cards)
Divinity rank (100% of the normal cards + 100% of the Leaders + 100% of the collector cards)
Eternal rank (100% of the collection)

-the LEVEL
The level defines the stage you've reached in the game as a result of your experience. It's represented by a mauve gauge.

Experience is gained through fighting, and is commonly referred to as ""BATTLE POINTS"".
From the app, you can view these two Rank and Level gauges in the profile section!

You can personalize your interface with the clan skin of your choice!
There are 2 types of skin:
-The profile box becomes available once you own 60% of the cards of a particular clan!
-The combat arena becomes available once you have 80% of the cards of a particular clan!

So yes, you've got it: the aim of the game is to complete each clan.

In your profile, you can view your fight statistics, your collection points, etc.

Urban Rivals is a mini social networking site and as such you can follow players and be followed, enriching your chats and shared experiences through private messages or SPOT (see under the COMMUNITY tab)

To access the Market and start trading with friends and players, just validate your email address!


No time for small talk in Clint City. The best thing to do is to read these 3 pages of the comic to get to grips with the basic concept. And then, try out the game in DOJO mode!

Here's the list of modes classified by type:
-SOLO: The Dojo and Arcade
-Non ranked PVP: Training and Free Fight
-Ranked PVP: Tournament, EFC and Survivor
-CUSTOM PVP: Coliseum, Terminus and Events
The details of each mode type can be found on this page: https://www.urban-rivals.com/game/gamemodes/

Each game mode (or room) requires a specific deck format. Below is the list of the main formats:

-EFC: the game's competitive mode, with its system of weekly voting to ban cards that are too strong, available on the MODES page
-The T1: fewer than 25* in the deck
-The T2: more than 26* in the deck
-The T3: a minimum of 35* in the deck
-TRAINING: only developing characters
-FREE FIGHT: totally free-form mode

And other ""custom"" formats for all the personalized events.

With every fight you take part in, you win:
Clintz, Battle points

Below is the list of the types of rewards the game offers:
- Clintz
- Credits
- CRyptocoinz
- Battle points
- XP
- Cards

As well as these rewards, there are two BONUSES, called Daily Boxes:
- one is available on the home page. You just need to win 10 rounds to open it.
- the other is available in the EFC room, and is exclusive to this mode. You just need to win 10 fight to open it.
As you can see, it's a very generous game!

In the game, you’ll find hundreds of different missions to complete! They’re all listed here: https://www.urban-rivals.com/missions/

To help you, the missions are sorted into categories (general missions, fighting missions, game mode missions and clan missions)!

But you can also sort them by alphabetical order or by completion!

You can find here the different rankings of the game: https://www.urban-rivals.com/game/rankings/

Within the game, time goes by much faster! This is Clint City time, with a sun for the day and a moon for the night.
Do you remember the GhosTown card you played earlier? Its bonus is different depending on whether it’s day or night!


It would take hours of reading to appreciate the array of different clan styles on offer in Clint City.
Each clan has its own graphic style and a strategic Bonus.
To immerse yourself in this fantastical world, we advise you to read the character bios, the comics and to chat to some of the most experienced players.
The more you find out about it, the more you'll want from it! And that's just as well because every two weeks, on Fridays, 4 new characters are released who then add to the gameplay and storyline!

The list of clans is available here: https://www.urban-rivals.com/game/characters/list.php
And the latest character releases can be seen here: https://www.urban-rivals.com/game/newblood.php

As explained in the Comic tutorial (LINK), your fighters (8 in general) make up your Deck/team/hand.
Starting from the Collection or Pro Collection, below is the list of the basic steps required to build a deck:
-select your favorite clan
-select cards from this clan
-select your second favorite clan
-select cards from this second clan
-take a look at the number of stars, banned characters (everything depends on the mode in which you want to play, and for that there's a Mode filter), etc.
-save your selection and you're off!
Of course, the more you play, the more you'll appreciate the level of game strategy on offer, and the almost infinite combinations available for building a deck, but that's up to you to discover!
To get some inspiration, take a look in the Preset section that is made up of Decks PUBLISHED by players!

Like any decent card game, UR offers different levels of card rareness. Below is the list of these in ascending order of prestige:
These three rarities are available in the packs (https://www.urban-rivals.com/shop/#packs ) and can be purchased with Credits and/or on the Market (https://www.urban-rivals.com/market/ ) in exchange for Clintz.

This rarity is not available in ANY of the packs and is not accessible on the Market.
It can only be obtained through completing Missions and some of these only in Arcade mode (https://www.urban-rivals.com/game/gamemodes/arcade.php )

All the cards can one day turn Collectors for a variety of reasons.
This rarity is available in the Collector packs, which can bought with CRyptocoinz.

All the Collector cards can one day turn Mythic for a variety of reasons.
This rarity isn't available in ANY of the packs.
These cards have an in-built boost when played that will multiply a player's Clintz or battle points.

The XP gauge basically fills up as you play. The gauge fills up based on your Level. With XP, you can evolve your characters, and as a result see their graphics change, which is pretty cool! Evolving is a key part of the game and it increases the strength of your decks!
If you're in a hurry but low on XP, there's another way to evolve your characters and that's with Clintz!

Trading is one of the cornerstones of the game. To get the most from it, you need to validate your account with a valid email address (LINK).
You can buy and sell to players privately.
You can buy and sell publicly on the Market.
You can sell back to Kate (https://www.urban-rivals.com/game/rules/faq/#question-35 ).
For each Market transaction, Kate will impose a pre-established tax of around 5%.
Don't hesitate to ask for help from our Moderators (https://www.urban-rivals.com/staff/moderators.php )
Happy Trading!

The Presets are quite simply decks that players publish.
For example, you might publish a deck that you've had a run of successes with in Survivor mode or a top place in a Tournament. There's something for everyone, from the strategic to the most fun, and they're a great source of inspiration if you don't quite know where to start!
And if you have the cards in question, you can copy the deck with just one click of the mouse!
Happy gaming!


The place to be for traders.
Here people speculate Wall Street style… This is a fascinating and dangerous place full of amazing deals and missed opportunities…
The idea is simple: you can put your characters on sale publicly and they'll go straight to the Market.
If you've got Clintz, you can either buy what you need, or invest in cards that you think are worth having because you get the feeling they're going to turn Collector or Mythic...
And when cards do turn CR or MT, they become more valuable as Kate sets a new minimum price for them. So, keep your ear to the ground and get help from players with more trading experience than you (via the Forums or SPOT).

Coming soon !

Spot is a sort of Twitt…social network available on the game's homepage and on your profile where you can view the history of everything you've posted.
Here sharing is the name of the game, but it's also the place where you can find out about surprise announcements, leaked information...and Memes!
To keep it going, you can follow players and they can follow you.
The more useful things you post, the more followers you'll have and the more influence you'll then have on the game!
Even though Urban Rivals is available on the various social networks, we prefer to focus on SPOT so our community doesn't become too scattered!

There's no need to explain what the forums are. You just need to visit them to see the different headings and take part in what can be some pretty heated debates…

Le terme « CLUB » est générique, il remplace celui de Guilde.

La création d’un CLUB est payante en Clintz.
Pour que le CLUB reste actif, il doit compter au moins 2 joueurs.

Les grades de club s’obtiennent selon le niveau de Réputation (terme remplaçant celui de Niveau) :
Il existe 6 grades :

Chaque grade vous débloquera l’accès à de nouveaux Bonus.
Chaque niveau de Bonus sera débloqué par un achat en Clintz.

Lors de la création du CLUB, vous serez automatiquement au grade « Gang » et vous aurez déjà les premiers niveaux des premiers « Bonus » débloqués.
Vous aurez la possibilité d’augmenter votre niveau de Réputation à travers les Missions quotidiennes.
Vos membres de CLUB auront aussi des grades, ce sera au Patron du Club de les gérer :
Voici la liste :
-Homme de main
-Patron (fondateur du CLUB)

Dans votre Club, vous aurez à disposition :
- Le Coffre-Fort :
Grâce à l'argent du Club, les membres autorisés pourront aller sur le Market acheter des Cartes.
Ces cartes pourront être prêtées à n’importe quel membre du Club.
Les cartes achetées par le Club sur le Market seront achetées à un prix beaucoup plus élevé que celui de transactions entre joueurs.
Les cartes pourront être revendues à Kate au prix normal.
L’ancien système de prêt est donc remplacé par des cartes qui appartiennent au Club.

- La Banque :
Vous pourrez y stocker des Clintz amassés en complétant les missions quotidiennes de Club ou en pillant d’autres Clubs, et qui seront utilisables UNIQUEMENT pour activer les bonus et/ou acheter des cartes sur le Market afin de les placer dans le Coffre-Fort.
Les membres du Club pourront aussi faire des dons de Clintz à leur Club, ces dons iront directement dans la Banque.
Chaque Bonus dispose de 10 niveaux achetables en Clintz.
Lorsque le Club est en Guerre d’influence, un 11e niveau de Bonus est débloquable de façon temporaire.

Coming soon !

Coming soon !

Qu’est-ce qu’une IRL Urban Rivals ?
Une IRL Urban Rivals est une rencontre entre amis, nouveaux et de longue date, qui se réunissent pour jouer à Urban Rivals !
Si tu le souhaites, il est possible d’organiser toi-même une rencontre.
Tu trouveras ci-dessous quelques étapes importantes à suivre pour que ton IRL Urban Rivals remporte un franc succès.

Je n’ai pas encore trouvé le lieu idéal ! Si tu cherches encore où organiser ton IRL, opte pour des endroits publics assez vastes pour accueillir plusieurs tables et chaises, et qui disposent d’une connexion Internet fiable.
Tu auras ainsi réuni les conditions idéales pour jouer.
Favorise les salles ou bâtiments équipés de plusieurs prises électriques afin que les joueurs puissent brancher leurs appareils de jeu.
Quelques suggestions de locaux adaptés aux IRL :
•Salles de pause
•Salles de ciné
•Centres de loisir
•Magasins de jeux
•Parcs publics

Bien sûr, nous t'encourageons à prendre des photos le jour J, afin de les partager avec la communauté !
Cependant, n’oublie pas que, dans un lieu public, il te faudra afficher bien en vue un avertissement indiquant qu’une rencontre susceptible d’être filmée ou photographiée est en cours.
Notre mot-clic officiel est #URLive!, alors, à vos hashtags !

J’ai trouvé un local ! Que me reste-t-il à faire ?
Parfait ! Maintenant que tu as trouvé le lieu idéal où organiser ta rencontre, il ne te reste plus qu’à t'assurer que tu n’as oublié aucun détail important.
Tout d’abord, il est essentiel de vérifier la capacité électrique du local qui accueillera l’événement. En effet, si le branchement d’un ordinateur portable venait à provoquer une surcharge, le disjoncteur couperait aussitôt l’électricité, ce qui interromprait soudainement l’évènement.
Par ailleurs, rallonges et multiprises pourront s’avérer utiles pour permettre aux joueurs de recharger leurs appareils de jeu.

Autres points importants
Autres éléments techniques essentiels à vérifier : le routeur et la connexion à Internet.
Disposer d’un réseau sans fil t'épargnera bien des difficultés avec les câbles réseau, routeurs et autres commutateurs réseau.
Si tu n’as accès qu’à un réseau filaire, il te faudra t'équiper d’un routeur à ports multiples.
Tu peux également te procurer un commutateur réseau qui te permettra de connecter jusqu’à 48 joueurs supplémentaires !
N’oublie pas de préciser à tes invités s’ils doivent apporter un appareil compatible Wi-Fi ou un câble Ethernet.
Il est également recommandé de vérifier le nombre de joueurs que peut accueillir ton réseau sans fil avant le début de l’événement.
La plupart des routeurs disponibles dans le commerce sont configurés de façon à autoriser un nombre limité de connexions, mais leurs paramètres peuvent être modifiés.

Si tu ignores la capacité de connexion de ton réseau sans fil, ou n’es pas en mesure de le configurer toi-même, essaie de ne pas dépasser 10 connexions simultanées.
Vérifie bien que ton local dispose d’un nombre suffisant de sièges et de tables.
De nombreux joueurs se passeront peut-être de tables pendant les parties, mais apprécieront sûrement de pouvoir poser leurs tablettes ou ordinateurs portables de temps à autre. Nous recommandons une table d’environ 1,80 m de long pour que deux joueurs puissent être installés confortablement, mais fais au mieux avec ce dont tu disposes !
Les joueurs seront d’autant plus ravis s’ils peuvent se procurer des boissons et de quoi se restaurer.
Apporte à tes invités de quoi grignoter ou demande-leur de venir avec leur propre collation pour rester en pleine forme tout au long de leurs parties d'Urban Rivals !
Maintenant que tout est en place, il ne te reste plus qu’à réfléchir aux types de parties qui vont être jouées. Nous conseillons des parties ouvertes, afin de permettre aux joueurs de les rejoindre à tout moment.
Pour faciliter les appariements, demande aux joueurs d’inscrire leurs noms et ID dans une liste prévue à cet effet.
Tu peux également diviser les participants selon leur classement ou leur laisser le choix de rejoindre le groupe des novices ou celui des vétérans. Cela permet de s'assurer que les parties seront amusantes pour tout le monde.
Nous espérons que ces quelques conseils te seront utiles et que ton IRL Urban Rivals connaîtra un franc succès !
Amuse-toi bien avec Urban Rivals et fais-toi de nouveaux amis !

ATTENTION : l’organisateur de l'IRL doit respecter toutes les lois et règles en vigueur dans le lieu choisi pour héberger l'IRL, y compris obtenir l’autorisation des participants pour les filmer ou les prendre en photos. Tu trouveras ci-dessous un exemple de demande d’autorisation, mais les règles peuvent varier en fonction des pays. Il est de la seule et entière responsabilité de l’organisateur d’obtenir cette autorisation, et ce en accord avec les lois en vigueur.

______________________________ (« ORGANISATEUR »)

___________________________________________ (LIEU)


You can follow Urban Rivals on the social networks below, listed in order of relevance to us:
- Instagram
- Twitter
- Pinterest
- Youtube
- Facebook


The packs and Comics can be purchased with Credits.
You can win Credits by playing or by buying them with different modes of payment (https://www.urban-rivals.com/shop/#credits )

There aren't many packs on Urban Rivals, but what there is, is top-notch!
There are 3 different formulas. We suggest you visit the shop and select the packs for more details.
Every so often, theme packs make an appearance, so be sure to be on the lookout for them!

The Collector pack is different because it contains the game's COLLECTOR cards and can only be bought with CRyptocoinz.
Cryptos can only be won by playing, but you can make the most of one-off deals in the Shop…

There are a variety of payment modes in the Shop, but be sure to use the Free credit deals, notably Tapjoy on the phone apps!


Clint City is awash with secrets… and to get to the bottom of them, we now offer little stories in digital comic format.

Each story presents new characters that will be exclusively released soon after the Comic's release, and then 2 months later in the shop. But be warned, it's possible that some of these characters will be released as limited editions, as a few characters from the various episodes are destined to become Collectors very soon after their release.

Kate… Kate is with you from the start. She's there to help you integrate into the huge megalopolis that is Clint City…
She can sometimes seem perplexing...and mysterious…
She has a tattoo that looks like a logo you'll soon uncover and that you may have already noticed...
She's seem to have a connection with a character called Memento and an organization called the Government or even the Eye...
In any case, as you proceed in the game, you'll begin to understand just who Kate is...maybe...

Our first comic strip is available in French and in print version on our Amazon shop! Happy reading!


They've been here since the beginning of the game, so make the most of them and ask for their help!
They're listed on this page, by country, and are specifically there to help you out as they know all the tricks of the trade, or almost: https://www.urban-rivals.com/staff/moderators.php

Have you lost everything? Was your account stolen?
Are you trying to login but have had a memory short-circuit?
If so, try this link: https://www.urban-rivals.com/staff/contactus.php

Need help? First stop: go to the search box!
Using the search bar, tap in a key word, a nickname, a guild name, a clan and look through the results!
With all the results that will pop up, you're bound to find the answer to your question!
Still no luck? https://www.urban-rivals.com/staff/contactus.php

As a last resort, the Customer service team is here (https://www.urban-rivals.com/staff/contactus.php )!
They'll get back to you within 24 and 72 hours max.